Privacy Policy for Restaurant Frederikshøj

The purpose of Restaurant Frederikshøj’s privacy policy is to explain why we collect personal data about our guests and how we protect and use the personal data of our guests. We fully respect all requests for the confidentiality of personal information. We are aware of the need for appropriate protection and proper processing of all personal data we receive. Restaurant Frederikshøj aims to protect your personal information, regardless of where this information is collected and how it is disclosed or stored.

Personal data

Personal data covers all information that can be used to identify a person. For example, personal data may be first and last name, age, gender, home address or other physical address, email address or other contact information. It is secondary whether the information in question relates to a person’s private sphere or whether it can be attributed to a person’s workplace, such as an email address or a telephone number.

How does Restaurant Frederikshøj collect personal data?

You can access restaurant Frederikshøj’s website without telling us who you are or otherwise providing personal information about yourself.

However, Restaurant Frederikshøj needs a few personal data, see below, if you wish to make a tablereservation with us.

When you make a tablereservation at Restaurant Frederikshøj, a few personal data about you is recorded. We record the information for the purpose that we can provide you with the most optimal restaurant experience.  

The collection of personal data and their processing will always carried out in accordance with the applicable personal data legislation – in particular the Data Protection Regulation and the Data Protection Act.

What information does Restaurant Frederikshøj collect?

When you make a table reservation at Restaurant Frederikshøj via our website, you must fill in a number of details. The information we collect about you in this regard is as follows:

  • Your name
  • Your address
  • Your phone number
  • Your e-mail address
  • Your credit card information

Restaurant Frederikshøj does not collect any sensitive information within the framework of Article 9 of the Data Protection Regulation.

Similarly, we will record the same information if you make a table reservation with us by phone.

To whom does Restaurant Frederikshøj disclose your personal data?

The personal data that you provide to Restaurant Frederikshøj is not passed on to anyone else.

Restaurant Frederikshøj only discloses personal data to others, as required by law or when there is a court order.

Where is your personal data stored?

The personal data that you provide to Restaurant Frederikshøj is stored on servers located within the EU. Some personal data is managed by a third party (data processor) who stores and processes personal data on behalf of Restaurant Frederikhøj in accordance with this person’s data policy and the applicable privacy laws. 

Access to information

When Restaurant Frederikshøj processes your personal data, you always have the right to object to the registration. You also have the right to know what  information we have heard about you. These rights you have according to the dataprotectionregulation. If you wish to exercise your rights under the Data Protection Regulation, please contact   Restaurant Frederikshøj by e-mail: Please refer to the item “Your rights”.

What is the purpose of the treatment?

Restaurant Frederikshøj collects and processes only personal data that is necessary for us to provide you with the most optimal restaurant experience with us.

Restaurant Frederikshøj’s purpose in collecting your personal data is in particular that we can contact you before your visit to usifneeded. In certain situations, you may also need to be contacted after your visit with us. Finally, the aim is that on subsequent visits we can provide as optimal a service as possible.

The legal basis for the processing

Below is the legal basis on which Restaurant Frederikshøj bases the processing of your personal data.

Restaurant Frederikshøj may process your personal data because it is necessary to fulfill an agreementto which you are a party, as we provide youwith a restaurant service forconsideration. Similarly, Restaurant Frederikshøj may process your personal data in order to carry out certain actions and/or preparations at your request prior to the conclusion of an agreement for the provision of a restaurant service.

The personal data that you provide to Restaurant Frederikshøj in connection with our provision of a restaurant service to you, we will keep fora maximum of 5 years after your visit with us. Credit card details  are deleted however already  one month after your visit Restaurant Frederikshøj.

Your rights

Under the Data Protection Regulation, you have the following rights:

  • You have the right to know what personal data Restaurant Frederikshøj processes about you
  • You have the right to have the personal data registered by Restaurant Frederikshøj about you corrected and updated
  • You have the right to have the personal data deleted By Restaurant Frederikshøj has registered about you. If you wish to have your personal data deleted, Restaurant Frederikshøj will delete all information that Restaurant Frederikshøj is not required by law to store

On a written request to Restaurant Frederikshøj, you can either receive a printout of your personal data, have your personal data updated, object or request the deletion of your personal data.

The request must be signed by you and include your name, address, phone number and email address, as well as copies of both photo and address ID.

You can also contact Restaurant Frederikshøj if you believe that your personal data is being processed in violation of the law.

The request shall be forwarded to:

Restaurant Frederikshøj
CVR-nr. 26789745
Oddervej 19-21
8000 Aarhus C


Within 1 month of receiving your print request, Restaurant Frederikshøj will send it to your postal address.

When requesting corrections and/or deletion of your personal data, Restaurant Frederikshøj checks to see if the conditions are met and then implement changes or deletion as soon as possible.

If you have any questions, comments or complaints about Restaurant Frederikshøj’s processing of personal data, please contact us in writing at the address above.

If this does not lead to clarification, any complaint may then be directed to the Datatilsynet 


Borgergade 28, 5.
1300 Copenhagen K.

Store security and sharing of your personal data

Restaurant Frederikshøj protects your personal data and has adopted internal rules on information security, which contain instructions and measures to protect your personal data from unauthorized disclosure and from unauthorized access or knowledge of it.

Restaurant Frederikshøj has established procedures for whereour employees have the right to  access personal datathat we have registered about our guests.

Restaurant Frederikshøj checks the employees’ actual access through logging and supervision.

To avoid data loss, Restaurant Frederikshøj continuously takes back up of our datasets.

Restaurant Frederikshøj’s safety procedures are continuously reviewed in the light of the latest technological developments.

In addition to Restaurant Frederikshøj’s internal systems, Restaurant Frederikshøj relies on external suppliers for our website, email system and payment solution.

Restaurant Frederikshøj deletes your personal data when Restaurant Frederikshøj is no longer required by law to store the information or when there is no longer a purpose for the processing.

Any changes to the privacy policy will be announced by publication on restaurant Frederikshøj’s website.